When it comes to vehicles being sold on the new market, recalls are a crucial part of the process of keeping them safe in the long term. They also help to keep manufacturers honest when it comes to safety, as the light will be shone on them should they fail to fix the issues flagged up, or release cars that feature consistent safety woes. Recalls tend to be filed by the NHTSA, a government-run department that collates customer feedback into problems, before evaluating whether an issue deserves to be flagged up to the manufacturer in question so that other affected cars can be brought back in and modified to prevent the issue from occurring.
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