Selling an Experience, Not Four Wheelers
Mitsubishi was once a major Japanese player in the U.S., selling more than 340,000 vehicles in 2002 with models like the Lancer and Eclipse. Since then, the brand has declined significantly and now hovers around the 100,000-sales mark. Moving forward, the automaker wants to revitalize its U.S. operations through its “Momentum 2030” plan, one part of which involves building dealerships that do not actually sell cars.
As counterintuitive as it may sound, this new concept, called the Gallery dealership, aims to strengthen Mitsubishi’s branding through a more modern approach. It will be staffed by knowledgeable personnel who will guide visitors through the brand, including its in-car technology and history. The concept could also bring back casual dealership visits, especially since these locations are planned for high-traffic retail areas.
Mitsubishi
Before Crossovers Took Over
Given Mitsubishi’s current strategy of prioritizing affordable, mass-market models like the Eclipse Cross, younger buyers may not be aware of the brand’s championship-winning rally history, when it once went head-to-head with Subaru. Mitsubishi also offered several performance-oriented models that aligned it closely with the tuner culture that thrived in the 2000s, alongside cars like the Toyota Supra Mk4 and Nissan Silvia.
As such, the Gallery dealership model appears to be a viable strategy to help bring interest back to the brand. The first location will open in Antioch, Tennessee, with its grand opening scheduled for July 2026. Once operational, the concept is expected to inspire other dealer partners to build their own Gallery dealerships as well.
“From the outset, we wanted to create a high-touch, low-pressure way for shoppers to discover our brand and to learn more about what we stand for, the philosophy behind our engineering, and the vehicles we sell,” said Mark Chaffin, president and CEO at Mitsubishi Motors North America.
Cole Attisha
Browse Here, Buy There
While the upcoming Gallery dealership itself will not sell cars, it will still connect visitors to dealer partner City Auto’s inventory. Prospective buyers can complete the purchase at City Auto’s main store, located only 20 minutes away.
In addition to the Gallery dealership concept, the “Momentum 2030” plan aims to expand Mitsubishi’s electrified lineup in the U.S. One upcoming addition is a new EV based on the Nissan Leaf, which is expected to arrive in summer 2026. Mitsubishi has also hinted that the Lancer Evolution dream is not dead, a development that could excite long-time fans of the brand.
Mitsubishi